Processing Services

Whether your need is to implement a Debit, Prepaid or Credit Card Issuing programme or you want to acquire these card products at your ATMs or through Points of Sale devices, UP EMV and PCI-DSS certified online authorization platforms and processes provide an efficient backbone that enables you deliver on your promises to your cardholders.

With over a decade’s experience in the Payment Card industry and because we understand the business climate and dynamics, UP is increasingly becoming the Processor of choice in sub-Saharan Africa. Our scalable integrated systems are designed to support your business and technical needs and objectives in a most customer-centric way. Our commitment to our clients is to empower them to have greater financial control and flexibility over their payment card programmes in a manner consistent with the needs and expectations of their customers. As a one-stop Processing services organization, our Portfolio offerings include:

Debit, Credit & Prepaid Card Issuer Processing Services

In the exciting world of card payments, UP offers you the platform to issue your Debit, Credit, Prepaid and/or Pre-authorised debit cards in as many exciting ways as fits your strategy and customers’ needs; online/offline solutions, single or dual currency card products, contact/contactless card solutions. For more information about our Issuer Processing services, please contact our Card Services Department in our Business Development Group through any of the following: +234 1 2704705; 2703010-4 or via info@up-ng.com

ATM and Merchant Acquirer Processing Services

Our ATMs or Points of Sale Acquirer Processing services offer Acquirers the opportunity to go beyond the traditional. In addition to enabling withdrawal at ATMs or payments at Points of Sale under very secure and PCI-DSS compliant atmosphere, we also enable Acquirers to offer other services and solutions that add value to the needs of their cardholder customers. These include airtime vending, bill payments and funds transfer, amongst other services. For more information about our Acquirer Processing services, please contact our Card Services Department in our Business Development Group through any of the following: +234 1 2704705; 2703010-4 or via info@up-ng.com

Loyalty

With increasing competition for the hearts and minds of the cardholder, the surest way to retain customer loyalty is through the application of rewards and loyalty programmes. Our loyalty solutions provide the perfect background to ensure this bonding. For more information about our Loyalty offerings, please contact our Value Added Services Department in our Business Development Group through any of the following: +234 1 2704705; 2703010-4 or via info@up-ng.com

Card Procurement Services

Procuring payment cards is an expensive venture that is fraught with financial risks and operational challenges. As we aggregate card orders from several of our clients and because we also offer complementary services (Processing, Personalisation and Fulfillment, amongst others) through our integrated processing circuit, we are able to procure cards on behalf of Issuers under a competitively priced regime that drives total cost of acquisition.
For more information about our Card Procurement Services, please contact our Card Services Department in our Business Development Group through any of the following: +234 1 2704705; 2703010-4 or via info@up-ng.com

Card Personalisation and Fulfillment

As a one-stop shop, through our certified Personalisation Bureau, our top-of-class Personalisation facilities enable us to offer Card Personalisation with unparalleled turn-around time. Our range of Card personalisation services covers data encoding, name embossing or indentation and photo inserts, amongst others.We also offer the flexibility of personalising cards at Issuers’ branches, giving the competitive edge to instantly issue cards to walk-in customers.Because customers deserve to be offered personalised services, we offer Issuers the ability to deliver cards to their cardholders in nicely packaged welcome letters, made possible by an automated fulfillment process.
For more information about our Personalisation Services, please contact our Card Services Department in our Business Development Group through any of the following: +234 1 2704705; 2703010-4 or via info@up-ng.com

Fraud Prevention and Detection Services

Through our integrated Fraud Analyser solution, founded on rule-based and advance neural behavioural predictions of cardholders, merchants, and acceptance devices, amongst others, we partner with our clients to minimise fraud on their card portfolios. For more information about our Managed Fraud Prevention & Detection Services, please contact our Card Services Department in our Business Development Group through any of the following: +234 1 2704705; 2703010-4 or via info@up-ng.com

Development of creative payment solutions

With the rapidly changing dynamics in the e-payment space we work with our clients to translate their e-payment ideas into practical working solutions. For more information about how we can work with you to translate your ideas into solutions, please contact our Business Development Group on any of the following: +234 1 2712254; 2704705 ; 2703010-4 or via info@up-ng.com

Switching Services

In line with global best practices, we partner and offer domestic switching services to the community of Issuers and Acquirers under Private Membership arrangements. This significantly helps in reducing downtimes and potential points of failure.
For more information about our Private Member Switching Service, please contact our Card Services Department in our Business Development Group through any of the following: +234 1 2704705; 2703010-4 or via info@up-ng.com